OUR PROCESS

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YOU BROWSE

Check out our items in the online shop. Check out via our website. If you have purchased a personalisation product with a theme request we will be in touch

WE DESIGN

After your purchase we will be in touch within 2 days to discuss further your design.

YOU REVIEW

We will send through a proof for you to provide any feedback you have.

YOU APPROVE

Once we receive your approval we will start crafting your design. This process will take up to 2 weeks to put together.

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WE POST

Before we post your personalised item we will take a photo and send you a preview. We will check the product to make sure we would be 150% happy with the item. We will then carefully pack and post and update you with a tracking number.

YOU LOVE

Sit back and wait for your Creative Hero Designs order to arrive on your doorstep. We know you will love your item just as much as loved making it for you.