F.A.Q

Because these items are personalised and handmade, please allow us up to 2 weeks for the item to be crafted.  This does not include delivery.

We accept Afterpay, Paypal, Bank Transfer and Square.

Yes we do.  We love a challenge.  If you want to discuss an idea, please do not hesitate to contact us via our Contact Us page, Facebook, Instagram or email contact@creativeherodesigns.com.au

Yes you will.  We like to make sure our clients are happy with the design before it is created.  At this point you can make any changes if you are not 100% happy.

When an order is made, most of the time we will confirm the spelling.  However, if you have sent through the order and noticed that you have made a mistake, please either contact immediate via our Contact Us page, Facebook, Instagram or email contact@creativeherodesigns.com.au




If you have a pickup order you can pick it up

If you have a pickup order you can pick it up

If you have a pickup order you can pick it up

Of course you can.

You can pickup from our Bringelly location. Once your order is ready for pickup we will arrange a time with you at your convenience.

If you have any more questions that you would like us to answer please get in touch via our contact page.